CANCELLATION POLICY

Cancelation Policy: Our cancelation policy requires notice the day before your scheduled appointment by 8pm via voicemail or text at 248-301-8238. Any other methods will not be accepted. If you cancel on your appointment day after 8am, you will incur a $30 fee that will be charged via the credit card on file, taking it off of a valid gift certificate or package on file, or via the deposit left on file. If you miss an appointment altogether OR CANCEL WITHIN 1 HOUR without notifying us properly via text or voicemail you will be charged $70 via one of the methods listed above. If your bank or credit card company has removed your payment method from our booking site or your credit card is declined for any reason, you will be e-mailed a Square invoice to be paid upon receipt and your account will temporarily be blocked from scheduling until payment is rendered. If you cancel an appointment and the appointment is PREPAID, you must let us know if a refund needs to be given outside the cancelation window as the system does not notify us of this.